Hiring a Cleaning Service

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Real Estate

Hiring a Cleaning Service


1. Ask friends, coworkers and neighbors for recommendations.

2. Make a list of the things you'd like a service to do. That way you can determine what kind of service you need.

3. Be sure to interview services on the phone as you would any employee: Check the service with the BBB to make sure no complaints are lodged against them.

4. The first few cleanings will be more expensive than subsequent cleanings. This is because most do a deep cleaning or two to start and then after that, cleanings will be more maintenance cleanings.

5. Having a cleaning service doesn't give you license to live like a pig. Chances are good that having someone else do the heavy cleaning will be incentive enough to keep the place looking neat and uncluttered between times.

6. If you're going to hire a service, don't clean before they come. You're defeating the purpose.

7. Don't expect your housecleaner to read your mind about how you want things done and where you want things put away. Spell it all out. They'll be grateful.

8. Even though you're paying for the service, you should give tips to the individual cleaners because they don't get every cent you payDecide what kind of cleaning service you want.

Do you want a professional cleaning service? Or will you be happier with an individual? A professional cleaning company ensures someone always shows up to clean your home. You aren’t responsible for screening employees, handling paperwork or carrying insurance. On the other hand, turnover tends to be high, so you may not get the same crew every time.

With an independent cleaner, you can establish a more personal relationship, communicate your needs just once and even negotiate additional services such as child care, folding laundry or letting the dog out. Still, if an individual gets sick and is a no-show, you’re out of luck. And you may need to pay federal and state taxes and carry workers’ compensation. “In our surveys, we find consumers who employ individuals tend to be more satisfied than those who use cleaning services,” says Kevin Brasler, executive editor at Consumers’ Checkbook (checkbook.org), a D.C.-based independent nonprofit consumer group that evaluates the quality and prices of local services.